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WinSquare
provides focused training and development programmes for different
groups with set goals and objectives. The different training and
development programme modules will benefit to Senior Managers, Managers,
Executives, Entrepreneurs, Supervisors, and Workmen. Duration of
the programme is based on the requirements that are typically two
to three days and a follow-up. The
training programmes we are conducting both open and in-house as
for the requirement of industries. |
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3. ACHIEVEMENT MOTIVATION AND RISK TAKING ABILITY
COURSE CONTENT:
- Micro lab
- Motivation-work motivation-achievement motivation
- The need and importance of achievement motivation
- TAT story and assessment
- Characteristics of persons with high need for achievement
- The concept of personality
- Assessing and understanding the personality for better performance
- Entrepreneurial qualities
- Ownership – sense of identity, importance, development.
- High level customer satisfaction
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4. SELECTION OF PERSONNEL (MAIN FOCUS ON EFFECTIVE USE OF PSYCHOMETRIC TOOLS)
- Familiarize the participants with the modern psychological tools available in the field
- To provide practical guidance to create an awareness of the target people to assess
- Individual and group tests –scoring and interpretation
- IQ and EQ assessment
- Personality profile
- Stress assessment
- Organizational functional assessment
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5. COMPETENCY MATRIX - A Tool for Training Need Analysis and
Fulfilment
- What is competency
- The requirements of ISO 9001:2000
- The requirements of ISO / TS 16949 : 2002
- The recommendations of ISO 9004:2000 for improvements
- How to prepare a competency matrix
- How to identify training needs
- Types of training
- Planning for training
- Evaluation of training effectiveness
- Triggers that will alter competency requirements.
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6. SALES EXCELLENCE PROGRAMME FOR SALES EXECUTIVES
- The Sales Process
- Need Satisfaction Selling
- Handling Customer Objections
- Identifying Hidden Needs of Customer
- Closing Techniques
- Effective Negotiation
- The Pareto Time Principle
- Relationship Marketing
- The Key Influencer
- Rapport Building
- Competition Handling
- Sales - a Leadership Process
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7. WORKSHOP ON EFFECTIVE IMPLEMENTATION OF LABOUR LAWS (With Latest Amendments and Notifications)
- The Factories Act 1948
- The Contract Labour ( Regulation & Abolition ) Act 1970
- The Minimum Wages Act 1948
- The Tamilnadu Industrial Establishments (National and
(Festival Holidays) Act
- The Industrial Disputes Act 1947
- The Workmen's Compensation Act 1923
- The Maternity Benefit Act 1962
- The Employees State Insurance Act 1948
- The Employee Pension Scheme 1995
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8. MANAGERIAL EFFECTIVENESS FOR ORGANISATIONAL SUCCESS
- The concept of professional qualities
- Management skills.
1 ) Technical skills
2 ) Human skills
2 ) Conceptual skills
- Planning, coordinating, organizing and controlling
- Effective Vs. successful managerial activities
- The five C’s of decision making and implementation
- How to develop the Effective Communication Skills
- Ten ways for Effective Communication
- Listening in Communication
- Transactional analysis and managerial effectiveness
- Interpersonal skills
- Difference between employee-centered and production-centered manager
- Effective interaction with senior colleagues, colleagues and junior colleagues
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9. LEADERSHIP DEVELOPMENT:
- What is leadership
- Who is a leader?
- Vision – Attitude – People
- What every leader should know about people
- Communicate – Recognize – Influence
- Types of leader
1 ) The leading leader
2 ) The learned leader
3 ) The latent leader
4) The limited leader
- The five levels of leadership
1 ) Position
2 ) Permission
3 ) Production
4 ) People development
5 ) Personhood
- Priorities is a key to leadership
- Creating positive change is a part of leadership
- Cultivating people skills in your leadership
- Qualities of effective leader
- Problem solving – The quickest way to gain leadership
- Equip or Escape – no threat – only challenge
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10. WORK MOTIVATION:
- The concept of work motivation.
- The motivation – key factor for all.
- The relationship between attitude, environment, skills, ability, motivation, individual performance and organizational performance.
- Understand the different kind of motivation
- Motivational analysis of organization behaviour
- Achieving corporate excellence is a journey and not a destination
- Ten key lessons to manage today
- Understand and avoid de-motivators
- Effective ways to change people
- How to cope with difficult people
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11.TRAINING PROGRAMME ON EFFECTIVE TIME MANAGEMENT
- The nature of time
- Identify the time you control
- Analyse your use of time
- N A E- Approach
- Energy cycles
- Why do we procrastinate?
- How to set priorities
- Catch the time thieves
- Inability to say “No”
- Making best use of your best time
- Making use of committed time
- Planning the day
- Value adding activity
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12. CREATIVITY FOR BETTER PERFORMANCE
- What is creativity
- The concept of creativity
- The difference between logical thinking & lateral thinking
- Different kind of creative thinking
- Creativity & problem solving ability
- Creativity killers in working environment
- Methods for stimulating individual creativity
- Environment helpful to creativity
- Creativity and personality
- Creativity and intelligence
- Creativity and emotional intelligence
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13. EMOTIONAL INTELLIGENCE FOR MANAGING LIFE
- Personal Competence
a) Self - Awareness
b) Self - Regulation
c) Motivation
- Social Competence
a) Empathy
b) Social Skills
- Emotional Maturity
- Emotional Awareness
- Emotional Sensitivity
- Psychological Profile of Emotional Management
• Increased self-understanding
• Increased competencies
• New approaches to problems
• More realistic goals and expectations
• Increased stress tolerance
- Therapy for coping with emotional distress
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14. ACHIEVE EXCELLENCE THROUGH NLP LIFE SKILLS (NEURO LINGUISTIC PROGRAMMING FOR PERSONAL AND PROFESSIONAL EXCELLENCE)
- Map of our world
- NLP presuppositions
- Eye-accessing cues
- Rapport building
- Quick new behaviour generator
- New behaviour generator
- Qualities of great communicators
- Representational systems
- Communicating at both conscious and subconscious levels
- Sub-modalities
- Anchoring and self-anchoring
- Changing personal history
- Circle of excellence
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- Quick new behaviour generator
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- Qualities of great communicators
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- Communicating at both conscious and subconscious levels
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- Anchoring and self-anchoring
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- Changing personal history
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| 15. FINANCE FOR NON – FINANCE EXECUTIVES |
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- Accounting concepts, conventions and policies
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- Understanding and interpreting the financial statements
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- Ratio analysis and interpretations
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- Cash flow and fund flow analysis
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- Working capital management
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- Fundamentals of costing and viability / break even analysis
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- Project evaluation and appraisal techniques
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- Mobilisation of long term resources for new ventures
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- Understanding corporate and personal taxation
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- Management of personal finance and personal taxation
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| 16. TOTAL COST MANAGEMENT FOR COMPETITIVE ADVANTAGE |
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- Creation of database for operational control & decision making
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- Cost concepts in decision making
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- Optimizing investment plan
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- Use of standard costing in cost management
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- Transfer pricing, JIT, MRP, ERP in cost management
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- Budgetary control and performance measurement
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- Quality as a competitive weapon
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- Performance measurement and compensation.
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| 17. WORKSHOP ON TEAM BUILDING |
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- Assessing and understanding the team work ability through
psychological technique (A Game Play Approach)
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- Understanding the conflict in the group & solution
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- The ten commandments of creating the team environment
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- Team building with the subordinates, colleagues and boss
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- Difference between work group and work team
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- Goal setting and team work
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- Turning individuals into team players
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- 8 – Steps to build trust among the team
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- The importance of group cohesiveness for team work
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| 18. TRAINING PROGRAMME ON DECISION MAKING |
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- Situation of decision making
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- Process of decision making
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- Decision making and Leadership
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- The five C’s of decision making and implementation
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- Rational decision making model
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- The role of Creativity in the decision making
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- The ethics in decision making
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- Tools and Techniques of decision making
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| 19. WORKSHOP ON COMMUNICATION SKILLS |
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- The meaning of communication
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- Preparation, personality and effective presentation
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- How to solve the Communication Gap
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- Verbal and Non Verbal Communication (Body Language)
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- How to develop the Effective Communication Skills
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- Ten ways for Effective Communication
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- Listening in Communication
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- Ten ways for Developing Effective Listening
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- How to Communicate with Senior Colleagues, Colleagues and Junior Colleagues
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- Communication and Customer Satisfaction
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- Communication and Interpersonal Relationship
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- Communication and Assertive Behaviour
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- Communication and Emotional Intelligence
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| 20. PROBLEM SOLVING ABILITY |
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- Assessing the individuals problem solving ability
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- Anticipating, Solving, Managing the problems
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- .How to develop problem solving ability
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- The Problem Solving Process
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- Recognizing and defining a problem
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- Logical Vs Lateral Thinking
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- Idea Generation Techniques
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- Hindrances to problem solving
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- Involving others in solving the problem
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- Finding possible solutions
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- .Getting a solution accepted
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- Implementing the solution
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- Emotional Intelligence and problem solving ability
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- Openness and problem solving ability
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| 21. TRAINING PROGRAMME ON HUMAN RELATIONSHIP |
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- Develop good Human Relationship
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- Develop good Human Relationship - Why
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- Develop good Human Relationship - Through
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- Develop good Human Relationship – What means
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- Develop good Human Relationship – With Whom
• Relationship with the members of the family
• Relationship with the members of the workplace, with counterparts, subordinate and superior
• Relationship with the public
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| 22. WORKSHOP ON GOAL SETTING |
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- Life planning in perspective
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- Understanding the individual’s goal and aspiration through who am I story
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- Goal setting and SWOT analysis
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- Power - Edge your way - Implement
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- Hindrance for goal setting
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- Motivation and achievement motivation
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23. WORKSHOP ON TRANSACTIONAL ANALYSIS |
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- The Structure of Personality
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- Key ideas in Transactional Analysis
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- Analysis of scripts, transactions, strokes and games
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| 24. WORKSHOP ON PERSONALITY DEVELOPMENT |
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- Understanding-Predicting-Facilitating for effective living
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- The structure of personality
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- The concept of personality
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- Influence of heredity & environment
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- Personality and leadership
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- How to develop personality
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- The important of communication in the personality development
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- Transactional analysis and personality
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- Analysis of games and relationship
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- Assertive behaviour and personality
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| 25. TRAINING PROGRAMME ON THE ROLL OF SUPERVISOR |
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- Responsibilities of Supervisor’s
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- Functions of Supervisor’s
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- Supervision – A Challenge
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- Organization and Supervisor
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- Supervisor and Leadership
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- “Employee centered” and “Production centered” Supervisor
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- Communication, Work Planning
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- Supervisor and Worker Relations
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| 26. WORKSHOP ON PUBLIC SPEAKING |
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- The speech – opening – body – closing
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- Understanding – controlling – predicting
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- Acquiring the basic skills
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- How to use verbal and non – verbal communication
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- The challenge of effective speaking
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- Steps to control stage fear
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| 27. THE ROLE OF WORKERS IN THE 21ST CENTURY |
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- Responsibilities of the worker
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- Provision for information
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- Previous experience with change
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- Credibility of change agent
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- Taking decisions and delegating
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- Sense of – identity, importance, Development
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- Coaching individual performance
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- Participative approach for change
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