3. ACHIEVEMENT MOTIVATION AND RISK TAKING ABILITY
COURSE CONTENT:

• Micro lab
• Motivation-work motivation-achievement motivation
• The need and importance of achievement motivation
• TAT story and assessment
• Characteristics of persons with high need for achievement
• The concept of personality
• Assessing and understanding the personality for better performance
• Entrepreneurial qualities
• Ownership – sense of identity, importance, development.
• High level customer satisfaction
  

• Familiarize the participants with the modern psychological tools available in the field
• To provide practical guidance to create an awareness of the target people to assess
• Individual and group tests –scoring and interpretation
• IQ and EQ assessment
• Personality profile
• Stress assessment
• Organizational functional assessment

5. COMPETENCY MATRIX - A Tool for Training Need Analysis and
Fulfilment

• What is competency
• The requirements of ISO 9001:2000
• The requirements of ISO / TS 16949 : 2002
• The recommendations of ISO 9004:2000 for improvements
• How to prepare a competency matrix
• How to identify training needs
• Types of training
• Planning for training
• Evaluation of training effectiveness
• Triggers that will alter competency requirements.

• The Sales Process
• Need Satisfaction Selling
• Handling Customer Objections
• Identifying Hidden Needs of Customer
• Closing Techniques
• Effective Negotiation
• The Pareto Time Principle
• Relationship Marketing
• The Key Influencer
• Rapport Building
• Competition Handling
• Sales - a Leadership Process

7. WORKSHOP ON EFFECTIVE IMPLEMENTATION OF LABOUR LAWS (With Latest Amendments and Notifications)

• The Factories Act 1948
• The Contract Labour ( Regulation & Abolition ) Act 1970
• The Minimum Wages Act 1948
• The Tamilnadu Industrial Establishments (National and
  (Festival Holidays) Act
• The Industrial Disputes Act 1947
• The Workmen's Compensation Act 1923
• The Maternity Benefit Act 1962
• The Employees State Insurance Act 1948
• The Employee Pension Scheme 1995

8. MANAGERIAL EFFECTIVENESS FOR ORGANISATIONAL SUCCESS

• The concept of professional qualities
• Management skills.
  1 ) Technical skills
  2 ) Human skills
  2 ) Conceptual skills
• Planning, coordinating, organizing and controlling
• Effective Vs. successful managerial activities
• The five C’s of decision making and implementation
• How to develop the Effective Communication Skills
• Ten ways for Effective Communication
• Listening in Communication
• Transactional analysis and managerial effectiveness
• Interpersonal skills
• Difference between employee-centered and production-centered manager
• Effective interaction with senior colleagues, colleagues and junior colleagues

9. LEADERSHIP DEVELOPMENT:

• What is leadership
• Who is a leader?
• Vision – Attitude – People
• What every leader should know about people
• Communicate – Recognize – Influence
• Types of leader
  1 ) The leading leader
  2 ) The learned leader
  3 ) The latent leader
  4) The limited leader
• The five levels of leadership
  1 ) Position
  2 ) Permission
  3 ) Production
  4 ) People development
  5 ) Personhood
• Priorities is a key to leadership
• Creating positive change is a part of leadership
• Cultivating people skills in your leadership
• Qualities of effective leader
• Problem solving – The quickest way to gain leadership
• Equip or Escape – no threat – only challenge

10. WORK MOTIVATION:

• The concept of work motivation.
• The motivation – key factor for all.
• The relationship between attitude, environment, skills, ability, motivation, individual performance and organizational performance.
• Understand the different kind of motivation
• Motivational analysis of organization behaviour
• Achieving corporate excellence is a journey and not a destination
• Ten key lessons to manage today
• Understand and avoid de-motivators
• Effective ways to change people
• How to cope with difficult people

11.TRAINING PROGRAMME ON EFFECTIVE TIME MANAGEMENT

• The nature of time
• Identify the time you control
• Analyse your use of time
• N A E- Approach
• Energy cycles
• Why do we procrastinate?
• How to set priorities
• Catch the time thieves
• Inability to say “No”
• Making best use of your best time
• Making use of committed time
• Planning the day
• Value adding activity

12. CREATIVITY FOR BETTER PERFORMANCE

• What is creativity
• The concept of creativity
• The difference between logical thinking & lateral thinking
• Different kind of creative thinking
• Creativity & problem solving ability
• Creativity killers in working environment
• Methods for stimulating individual creativity
• Environment helpful to creativity
• Creativity and personality
• Creativity and intelligence
• Creativity and emotional intelligence

13. EMOTIONAL INTELLIGENCE FOR MANAGING LIFE

• Personal Competence
  a) Self - Awareness
  b) Self - Regulation
  c) Motivation
  
• Social Competence
  a) Empathy
  b) Social Skills
  
• Emotional Maturity
  
• Emotional Awareness
  
• Emotional Sensitivity
  

1. Psychological Profile of Emotional Management
   • Increased self-understanding
   • Increased competencies
   • New approaches to problems
   • More realistic goals and expectations
   • Increased stress tolerance
   

• Therapy for coping with emotional distress

14. ACHIEVE EXCELLENCE THROUGH NLP LIFE SKILLS (NEURO LINGUISTIC PROGRAMMING FOR PERSONAL AND PROFESSIONAL EXCELLENCE)

• Map of our world
  
• NLP presuppositions
  
• Eye-accessing cues
  
• Rapport building
  
• Quick new behaviour generator
  
• New behaviour generator
  
• Qualities of great communicators
  
• Representational systems
  
• Communicating at both conscious and subconscious levels
  
• Sub-modalities
  
• Anchoring and self-anchoring
  
• Changing personal history
  
• Circle of excellence